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Terms & Conditions

Our Terms & Conditions

Aviinas Group believes in helping all customers as far as possible, and has consequently prepared a thoughtful cancellation policy.

  • Refund against cancellation will be considered only if the request is made within 24 hours of placing an order and with deduction of 15% of the paid amount. However, the cancellation request will not be entertained if the design / development / promotion work is started.

  • Refund against cancellation after 24 hours of placing an order will be considered on deduction of 80% paid amount.

  • All Web Design / Web Development/ Web Applications Development / Search Engine Optimization / Online Dynamic Catalogue Design / Logo Design / Multimedia / E-mail Marketing / Search Engine Marketing are carried out and accepted after total analysis and creation of a complete scope document, in order to ensure that our teams have full understanding of the work needed to be done, eliminating possibilities of any project cancellation / reversal / dispute.

  • Since Aviinas and the client understand that there is work involved to achieve every milestone of the project and completion of every module, a refund would not be possible for the work once assigned to us.

  • Payments for custom design projects / above services are made to us in increments by client is non-refundable. If a project is canceled or postponed, all charges paid are retained by Aviinas and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

  • If we receive a chargeback or payment dispute (i.e. PayPal Dispute & CC Avenue) from a credit card company or bank, your service and/or project will be suspended without notice. Any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.

  • No refund against cancellations is entertained for those services that the Aviinas marketing team had offered on special occasions. These are limited occasion offers and hence cancellations are not acceptable.

  • When you buy our products/services, your purchase is covered by our applicable support. We design / develop and sell Websites that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none.

  • In any case, no refund will be provided unless the order is cancelled as per cancellation policy.

  • Work dealing will only be uploaded over the sample approval & complete input of working materials.

  • Final work (website) will be uploaded over the server on clearance of full amount only as mentioned in contract form.

  • Please process your ordered work within 10 days. Otherwise it will be considered as suspend.

  • Any web related query will only be tackled our support center : info@aviinas.com

  • Cheque bouncing charges Rs. 500/- each time.

  • All Disputes are subject to all aviinas branches.

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